Privacy Policy for sambangra.com
1. Introduction
At sambangra.com (“we,” “us,” or “our”), we are fully committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, how we protect your information, and your rights in relation to your personal data. We adhere strictly to the principles of data protection imposed by relevant privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring a privacy-first approach to how your data is handled.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all personal data processed through sambangra.com and any related communications or services we provide. For the purposes of applicable data protection laws, sambangra.com is the “Data Controller” of your personal data, meaning we determine the purposes and means of processing.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
We collect technical information about how you interact with our website, including your IP address, browser type and version, operating system, referral source, length of visit, page views, and navigation paths.
b. Account Data
If you create an account with sambangra.com, we collect your name, email address, mailing address, and phone number.
c. Profile Data
This includes information about your preferences, browsing history, purchase history, behavior on sambangra.com, and any personal settings.
d. Communication Data
When you contact us for customer support or otherwise communicate with us, we retain communications and correspondence such as email transcripts, inquiries, and contact form submissions.
e. Technical Data
We may collect device type, operating system, screen resolution, and other system settings that help optimize your experience.
f. Transaction Data
This includes details of the products and services you have purchased from us, payment method details (limited to that which is necessary and not including full card numbers), billing and delivery addresses.
g. Preference Data
We gather data related to your marketing consent choices, product interests, and general preferences for communication and user experience.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
– Legitimate Interest: For purposes such as improving our website, understanding user interactions, sending relevant product recommendations, and ensuring the security and functionality of sambangra.com.
– Contract: To perform obligations under a contract with you, such as processing orders and managing your account.
– Consent: For marketing communications, optional cookies, and certain data collection activities, where you have explicitly agreed.
– Legal Obligation: Where processing is necessary for compliance with legal requirements.
5. Your Rights
You have specific rights under GDPR and CCPA:
– Right of Access: You may request access to your personal data held by us.
– Right of Rectification: You can correct or update any inaccurate or incomplete information.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data, subject to legal or contractual obligations.
– Right to Restriction of Processing: You may request that we limit the processing of your data under certain circumstances.
– Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
– Right to Object: You can object to the processing of your personal data where we are relying on our legitimate interests or where data is being used for direct marketing.
– Right not to be subject to Automated Decision-Making: We do not engage in decision-making based solely on automated processing which produces legal effects.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
– Encryption of data at rest and in transit
– Access controls to personal data (role-based and password-protected)
– Routine data backups and secure storage systems
– Ongoing staff training to raise awareness of data protection obligations
7. International Data Transfers
If personal data is transferred outside of your region or the European Economic Area (EEA), such transfers are carried out in accordance with standard contractual clauses authorized by the European Commission or other approved mechanisms to ensure adequate data protection standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable laws. For example:
– Usage Data: up to 12 months
– Account and Profile Data: retained as long as your account is active
– Transaction Data: retained for a minimum of 7 years for tax and compliance
– Communication and Support Data: retained for 2 years post-resolution
– Marketing Consent records: retained until you withdraw consent or unsubscribe
9. Cookie Policy
We use cookies to enhance user experience and functionality. These include:
– Essential Cookies: Necessary for website operation, log-in, and security
– Functional Cookies: Improve functionality based on user preferences
– Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
– Performance Cookies: Collect anonymized data to analyze site performance and usability
10. Cookie Management and Compliance
You have the right to control the use of cookies. Upon your first visit to sambangra.com, you will be presented with a cookie banner allowing you to accept or reject optional cookies. Additionally, you can manage your cookie preferences at any time through your browser settings or our dedicated cookie settings interface. We honor “Do Not Sell My Personal Information” obligations under the CCPA and offer opt-out mechanisms.
11. Protection of Children’s Privacy
sambangra.com does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently gathered such information, we will promptly delete it. Parents or guardians who believe we may have collected data from a child should contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy from time to time, ensuring continued compliance with legal obligations and best practices. Significant changes will be communicated to users through appropriate means such as website notifications or direct email where applicable.
13. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal data is processed, you may reach our Data Protection Contact at:
Email: [email protected]
Website: www.sambangra.com
We take user privacy seriously and are committed to full compliance with applicable privacy laws. Please don’t hesitate to contact us if you need further details or wish to exercise any of your rights.